SERVICES

Managed

Contact Us
Blank

The goal: Streamlined stability.

What we do: We ensure your infrastructure is monitored and remediated with minimal downtime, saving you time and money.

Who’s it for: The Managed Service is for business owners who depend on a stable and secure IT environment that drives productivity, enables communication and improves collaboration in a modern workplace.

What can you expect?

Reduced downtime

Reduced downtime

Focus on your business with peace of mind that your IT environment is stable.

Trusted 247 support

Trusted 24/7 support

Resolve issues quickly. Our help desk, manned by technically competent staff, strives to maximise service efficiency and resolve potential problems before they’re allowed time to have an impact. We also analyse events and provide fine-tuning monitoring to ensure continuous service improvement.

Extended Team-1

An extended team

Access our core capabilities in IT leadership, security and cloud to help with your next business critical project.

Improved Productivity​

A future-focused business

Innovate and stay up-to-date with tech advancements though our architecture forums where we discuss improvements and emerging solutions that can increase your efficiencies and profits.

Ability to scale quickly

Ability to scale quickly

We have proven ability to work with medium and large businesses of more than 2000 people and can seamlessly onboard clients who have outgrown their existing Managed Service Providers.

Confidence in your decisions

Confidence in your decisions

Get pragmatic advice from our team of experts and clarity through transparent, accurate reporting.

Not sure where you fit?

The core focus for the service is on:

Support

Support

Remote and onsite support for managed server and workstation devices and end-users in Western Cape and Gauteng.
Patching

Patching

Centralised Antivirus and Endpoint patch management of critical Windows and Office security patches
Backups

Backups

Best practice approach for the back-up of information and systems.
Risk Management

Risk Management

Raising IT risks and working together to mitigate risks and impact to the business.
Monthly reporting

Monthly reporting

Reporting and priority management of the landscape with the IT portfolio owner.